01-19-2014, 02:45 PM
(This post was last modified: 01-19-2014, 02:50 PM by redstonewarrior.)
ORE is a community, with a self elected staff group with the resources and knowhow to host and moderate a few "official ORE" services. I'd say ORE's fine, that you'd like staff to clean up chat, that you'd like cut banned (probable future), and would like a staff reboot.
Staff members get lazy. It's part of the job, and it happens to even the most fervent of newcomers. Although they have moderation abilities, they have them every hour of day, every day of the year, and so on. You get lazy. It's the same old ORE chat, and you can lose the balance between mod and friend. Staff inactivity was one of the battles we had to fight on the RDF, but all in all, ORE's structured differently (I may post an explanation on how inactivity is a problem, but is less deadly here.) When staff as a whole gets lazy, that is when applications build up, server changes get queued, and chat goes unmoderated. This is the majority of the problem right now. Staff grew to accommodate the winter break's member onslaught, and now has to shrink (dropping inactive members) back to the school season skeleton crew. Beyond that, it needs to add more active members of the community, to keep around the clock staff availability feasible.
I'd wholeheartedly recommend any seemly mature, active, and willing member of the community to staff, but I recommend they learn more about staff before charging in. ORE's staff was put together to service the ORE community, specifically by maintaining and moderating the services, and by picking directions for the server to go in.
For cut, he has been given multiple opportunities to redeem himself, and probably won't get another one. I understand your disappointment at some staff member's response. Before you get out your pitchfork and torch, consider what I said above. We're currently dealing with cut's case, though I'm not sure we're going to enforce stricter rules on chat in general.
Remember, ORE's staff only serves ORE. We set up and maintain servers and beg around for servertime. (ORE's servers are all hosted by staff members currently, but there is no rule saying this must be so. We also maintain the servers, so hosts don't need to worry themselves.) If someone wants to set up a server, we help them. If anyone's interested in, say, a chat group, we help them connect it to OREServerChat. I understand your frustrations, but be kind. Volunteers get busy, and staff's shrinking for the season.
Quick edit:
This post is not a final answer, nor does it explain what we're currently doing. I'd recommend some further conversation.
Staff members get lazy. It's part of the job, and it happens to even the most fervent of newcomers. Although they have moderation abilities, they have them every hour of day, every day of the year, and so on. You get lazy. It's the same old ORE chat, and you can lose the balance between mod and friend. Staff inactivity was one of the battles we had to fight on the RDF, but all in all, ORE's structured differently (I may post an explanation on how inactivity is a problem, but is less deadly here.) When staff as a whole gets lazy, that is when applications build up, server changes get queued, and chat goes unmoderated. This is the majority of the problem right now. Staff grew to accommodate the winter break's member onslaught, and now has to shrink (dropping inactive members) back to the school season skeleton crew. Beyond that, it needs to add more active members of the community, to keep around the clock staff availability feasible.
I'd wholeheartedly recommend any seemly mature, active, and willing member of the community to staff, but I recommend they learn more about staff before charging in. ORE's staff was put together to service the ORE community, specifically by maintaining and moderating the services, and by picking directions for the server to go in.
For cut, he has been given multiple opportunities to redeem himself, and probably won't get another one. I understand your disappointment at some staff member's response. Before you get out your pitchfork and torch, consider what I said above. We're currently dealing with cut's case, though I'm not sure we're going to enforce stricter rules on chat in general.
Remember, ORE's staff only serves ORE. We set up and maintain servers and beg around for servertime. (ORE's servers are all hosted by staff members currently, but there is no rule saying this must be so. We also maintain the servers, so hosts don't need to worry themselves.) If someone wants to set up a server, we help them. If anyone's interested in, say, a chat group, we help them connect it to OREServerChat. I understand your frustrations, but be kind. Volunteers get busy, and staff's shrinking for the season.
Quick edit:
This post is not a final answer, nor does it explain what we're currently doing. I'd recommend some further conversation.