Approved but listed as "visitor"

[MomWritesFiction]

Got approval a few weeks ago, couldn't connect for the longest...now I can get on the school server, but it has me listed on Visitor status and I can't interact or even use the /help command. ?

[Nuuppanaani]

To make sure we promote the right person, you have to be online at the time of promotion.

Next time you see a staff member ask them for a promotion.

Welcome to the server!

[MomWritesFiction]

I actually saw you online and asked this in chat, but I guess you were busy! I'll try again next time! Thank you

[Nuuppanaani]

Oh that's embarassing xD

I'm terribly sorry, I was probably afk.